Reception +420 777 711 322

Open daily 10:00 AM - 00:00 AM

Česky

Contact Us

CURRENT INFORMATION:

We are OPENING again on Thursday, December 3, 2020 and we look forward to your visit!

We are available every day, you can write and call about the date of the reservation.

Still haven't bought Christmas presents? Don't despair!

Extended 8-month validity of Christmas vouchers!

The validity of all purchased vouchers until 24.12.2020 will be 8 months !!!!

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OLD INFORMATION:

Due to government regulations from 09.10.2020, we do not operate wellness services until further notice.

You can call or write to us, the following remains in operation according to the rules, times and the maximum number of persons ordered by the government:

Accommodation services for persons for the purpose of performing a profession, business or other similar activity

- there can be a maximum of 2 people in a room with sufficient distance according to government regulations
- we do not serve any unpackaged food (fruit bowls and lined bowls), we do not serve mixed drinks or ice cream cups
- we serve only (until the dispensing box until 20:00) closed bottles of sparkling wine, wine or soft drinks
- instead of a carafe with water, we put 2x bottled water 0.5 l (into the dispensing box until 20:00)
- for example, if you have drinks or ice cream cups in your voucher, you will receive a bottle of Bohemia 0.7l sparkling wine on request (to the dispensing box by 20:00)


To Accommodation Services:

- we offer you premises for rent - accommodation services to persons for the purpose of performing a profession, business or other similar activity.

- rental is possible classically in zones 1 to 5 (VIP), but we are not in zones with you and we have no way to check what you will do there. However, it is important that you follow the government's regulations.

- it is FORBIDDEN to go to the whirlpool - the whirlpool is turned on, because it must be filtered through sand filtration and they are electrically connected, the whirlpool can not be just drained and turned off for 2 weeks without shutting down by a specialized company - for those interested in Accommodation Services, however, there is a strict PROHIBITION to go to the whirlpool!

- it is FORBIDDEN to go to the sauna - the sauna is OFF when the client arrives, but it is not possible to disconnect the button to turn it on on the sauna, because it is connected to the entire circuit in the zone

- the above prohibitions of whirlpool, sauna or bowls are without refund of the amount from the voucher or compensation from the list price, but you have to see. above the possibility to use a free transfer to another date after the end of government measures


All vouchers purchased on our website or elsewhere will be extended by the length of government restrictions (inability to provide wellness services and full hospitality) and we will, of course, replace paid reservations on another date.

If you have a Redeemed voucher to us from another website with a reservation date on the date when the ban on the operation of wellness services will still be announced by the government, the voucher will remain on another Redeemed website, but will be Usable in our system. Of course, we will extend the voucher with the number of days when the ban on operating wellness services will be prohibited.

If you have an unused voucher to us from another website (ie without a specific date of reservation for now) and if you want to use it with us later than the validity date, it is necessary to contact the reception by e-mail or telephone with the voucher code, which on another portal We will use and set a "To Use" voucher in our system with an extension of validity for as many days as the ban on the operation of wellness services will last. Without Redemption through our reception, you will unfortunately forfeit the voucher elsewhere, we cannot influence its extension if it is not purchased on our website or by us on another Redeemed website.

Thank you and we hope that the ban on the operation of wellness services will soon be lifted by the government and will have the least possible health consequences for all.

Have a nice day and good health

The WELLNESS-RELAX.cz team


EXTENDED WINTER BASIC OPERATING HOURS:

From November to April we will be open DAILY newly from 09:00 to 01:00.
From May to October we will be open DAILY from 10:00 to 24:00.

Of course, the option of NONSTOP rental applies for the whole year, but the prices are different according to the price list for times outside the basic operating hours.


WELLNESS RELAX - private and luxurious wellness

Adress: street Kolbenova 1094, Prague 9 Hloubetin

Our wellness center is situated at the corner of Poděbradská street and the side entrance of the PENNY market. You can always find available parking spots!
Be aware that it is difficult to reach us using the google maps. For this reason, we recommend using Mapy.cz which will navigate you correctly.

tel icoReception Phone number: +420 777 711 322

mail ico Reception mail address: recepce@wellness-relax.cz

Open daily - Monday to Sunday: 10:00 – 24:00

mail ico Our daily opening time is from 10:00 to 24:00. Upon confirmed request made at least a day in advance, we can extend our opening hours from 9:00 to 01:00. Please note that different prices apply during a visit outside of opening hours (see price list).

mail ico Free parking spots available right by the building.

  • We are located 50 meters from the tram and bus stop Lehovec
  • Tramway: Number 8, 25, 92, 94, 95
  • Bus: number 396, 779, 912
  • Metro: B-line Hloubětín, and then 2 stops to Lehovec


Follow us on our social media so you don’t miss any of our events or special offers!:

facebook icohttps://www.facebook.com/wellnessrelax.cz/

instagram icohttps://www.instagram.com/wellness_relax_cz/

twitter icohttps://twitter.com/WellnessRelaxCz


Sale of vouchers and massages:
WELLNESS RELAX s.r.o., with registered office at Kolbenova 1094, 198 00 Praha 9 – Hloubětín, IČ: 04518811
Databox ID: „65cazq2“
E-mail: admin@wellness-relax.cz

Online rezervace, pronájem zón, prodej zboží, hostinská činnost:
WELLNESS P9 s.r.o., swith registered office at Kolbenova 1094, 198 00 Praha 9 – Hloubětín, IČ: 04566009
Databox ID: „g59b4i2“
E-mail: info@wellness-relax.cz
E-mail: recepce@wellness-relax.cz

Prodej a provoz masáží:
WELLNESS SPA s.r.o., with registered office at Kolbenova 1094, 198 00 Praha 9 – Hloubětín, IČ: 07957785
Databox ID: „tn6xqqg“
E-mail: spa@wellness-relax.cz


Payments:

  • In cash - in CZK or EUR
  • By a card at the front desk - VISA, VISA Electron, Mastercard, Mastercard Electron, Maestro, Dinners Club, UnionPay, JCB, Vpay
  • GoPay - online transfer (credit card or bank transfers) via GoPay- GoPay - superCash, mPayment, Paysafecard, GoPay wallet, Paypal. We also accept Bitcoins for booking a zone, making a deposit with us or ordering vouchers.
  • Benefit Plus - we are a contractual partner for Benefit Plus cardholders. Therefore, it is possible to pay by the Benefit Plus card at the front desk or our eshop
  • By online transfer to our bank account at Fio Bank: 2301595860 / 2010 (IBAN: CZ7320100000002301595860, BIC/SWIFT: FIOBCZPPXXX - please make the transfer in advance so the amount is credited to our account at least a day before you visit)
  • PayPal – payment in advance via Paypal, the link for it is here. Paypal is an ideal option for a fast payment. Please note that if you have raised an atypical request we need to have your booking confirmed as soon as possible so we can prepare the zone for you according to your wishes.
  • Since April 2020, we have decided that due to higher and non-negligible costs when paying by credit card, the amount to be paid is increased by + 5%, when paying via PayPal is increased by + 8%, with the Benefit card the amount is increased by + 10%. When paying in cash, the amounts stated in the price list apply.